This Privacy Policy outlines how BACOYO Limited collects, uses, and protects your personal information in accordance with the UK GDPR, the Data Protection Act 2018, and the EU GDPR.
Who We Are
- Company: BACOYO Limited
- Email: Contact Us
- Phone: +44 330 190 0074
Information We Collect
- Full name and contact details
- Email address and telephone number
- Billing and delivery address
- IP address and device/browser information
- Order history and transaction details
- Usage data collected via cookies
How We Use Your Information
- To process orders and manage your account
- To provide customer service and respond to enquiries
- To comply with legal obligations
- To personalise and improve your shopping experience
- To send marketing communications if you have opted in
- To analyse traffic and enhance website performance
Lawful Basis for Processing
We process your personal data under the legal bases of contract performance, your consent, compliance with legal obligations, and our legitimate interests.
Data Security
We are committed to keeping your data secure through technical and organisational measures including HTTPS encryption, secure data storage, and access controls.
Cookies
Our site uses cookies to personalise content, analyse traffic, and enhance user experience. You may manage cookie preferences through your browser settings or via our cookie consent banner.
Third-Party Services
We may share data with trusted third parties including payment providers, logistics partners, and analytics services (such as Google Analytics and Meta Pixel). All third parties are required to comply with applicable data protection laws.
Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict our processing
- Receive your data in a portable format
- Withdraw consent at any time
- Complain to the Information Commissioner’s Office (ICO)
Contact Us
For any questions about this policy or your personal data, please contact us via our Contact Page.